TERMS & CONDITIONS

  1. Bill & Warranty: Customers must collect and preserve the original bill/invoice for warranty claims and service purposes.
  2. Product Checking: Customers are requested to check the mobile phone, accessories, model, colour, IMEI number and physical condition before leaving the showroom. Once the product is delivered, claims regarding physical damage may not be accepted.
  3. Warranty: Warranty is provided as per the respective brand/manufacturer's warranty policy. The showroom is not responsible for manufacturer warranty decisions.
  4. Warranty Exclusions: Warranty generally does not cover physical damage, liquid/water damage, broken display, damaged charging port, unauthorized repairs, software modification, misuse or accidental damage.
  5. Return & Exchange: Products once sold may not be returned or exchanged except according to the showroom's applicable return/exchange policy.
  6. Accessories: Free or bundled accessories are subject to availability and applicable company terms.
  7. Offers & Discounts: Promotional offers, discounts, cashback and gifts are subject to applicable terms and conditions and may change without prior notice.
  8. Online/UPI/Card Payments: Customers should verify the payment status and collect a proper payment receipt/invoice.
  9. Data & Privacy: Customers are responsible for taking backup of their personal data before submitting a device for service, exchange or repair. The showroom will not be responsible for data loss.
  10. Repair/Service: Repair and service timelines are approximate and may depend on parts availability and the manufacturer's service centre.
  11. IMEI & Product Details: Customers should verify the IMEI number and product details mentioned on the invoice before leaving the showroom.
  12. Price: Prices are subject to change without prior notice. The price applicable at the time of billing will be considered final.
  13. Customer Responsibility: Customers must provide correct contact and identification details wherever required for billing, warranty, exchange or service purposes.
  14. Dispute: Any dispute will be subject to applicable laws and the jurisdiction of the showroom's location.
  15. Management Rights: The showroom reserves the right to modify its terms, offers, exchange policies and service conditions without prior notice.

Note: Terms may vary depending on the mobile brand, product category, manufacturer warranty and specific promotional offer.