1. Introduction
We respect your privacy and are committed to protecting your
personal information. This Privacy Policy explains how our
mobile showroom collects, uses, stores and protects customer
information.
2. Information We Collect
We may collect the following information when you purchase
a product or use our services:
- Customer name
- Mobile number
- Email address
- Billing and delivery address
- Government ID details, where required
- Product and IMEI details
- Payment and transaction information
- Service and repair details
- Information provided during warranty or exchange requests
3. How We Use Your Information
Your information may be used for:
- Generating invoices and receipts
- Processing purchases and payments
- Product delivery
- Warranty and service support
- Product exchange or replacement
- Customer communication
- Providing information about offers and promotions, where permitted
- Maintaining business and accounting records
- Complying with applicable laws and regulations
4. Payment Information
Payments may be processed through banks, UPI providers,
card networks or other authorized payment service providers.
We generally do not store complete card, UPI or banking credentials.
5. Sharing of Information
We may share necessary customer information with:
- Mobile phone manufacturers
- Authorized service centres
- Delivery/service partners
- Payment service providers
- Government or legal authorities where required by law
We do not sell or rent customer personal information for
unauthorized purposes.
6. Data Security
We take reasonable technical and organizational measures
to protect customer information against unauthorized access,
misuse, loss or disclosure.
However, no electronic storage or transmission system can
be guaranteed to be completely secure.
7. Customer Data on Devices
Customers are responsible for backing up and removing
personal data, passwords, accounts, photos, documents and
other information before handing over a device for exchange,
repair or service.
The showroom will not be responsible for loss of personal
data stored on a customer's device.
8. Marketing Communications
With your permission, we may contact you regarding offers,
new products, services and promotional activities. You may
request to stop receiving promotional communications.
9. Cookies & Website Information
If our showroom operates a website, the website may use
cookies or similar technologies to improve functionality,
security and user experience.
10. Data Retention
We may retain customer information for as long as necessary
for billing, warranty, service, accounting, legal and
regulatory purposes.
11. Children's Privacy
Our services are not intentionally directed toward children.
We do not knowingly collect personal information from children
without appropriate consent where required by law.
12. Your Rights
Subject to applicable law, customers may request access to,
correction of, or deletion of their personal information,
where applicable.
13. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be communicated or published through
appropriate channels.
14. Contact Us
For privacy-related questions or requests, please contact:
Note: